Contact

Get in touch.

Have a question, need a hand, or want to see SustainWork in action? We're here to help, and we'll get back to you within one business day.

Support

support@sustainwork.com.au
Need help? Our team will respond within one business day.

Sales

hello@sustainwork.com.au
Interested in SustainWork for your team? Let's talk pricing and the right fit.

Frequently asked questions

How long from signing up to getting our first results?

The Starter Compliance Report lands in about two weeks; the full diagnostic and action plan in about three weeks. Your team's total time investment is around three hours.

Where is our data hosted, and will it be used to train AI?

All data is hosted in Australia (AWS Sydney), Privacy Act compliant and encrypted end to end. We never use your data to train AI, and you always own your data.

Will signing up to SustainWork make us fully compliant?

No tool can guarantee compliance. SustainWork identifies your psychosocial hazards and produces a compliance report mapped to the Managing Psychosocial Hazards Code of Practice. You remain responsible for worker consultation, implementing controls and engaging with your regulator. For advice on your specific circumstances, engage a qualified WHS or legal adviser.

How do you protect staff anonymity?

Results are only ever shown for groups of five or more responses, so no individual is identifiable. Responses are confidential, and the reports show patterns, never people.

Can we see our psychosocial risks by site, department or role?

Yes. Every assessment includes group-level breakdowns by site, facility and department. Professional adds two demographic filters and Enterprise four, so you can compare wards, regions, professions and tenure cohorts.