The SustainWork Method turns a single workplace assessment into a clear picture of your business — what your people are experiencing, why, and exactly what to fix first. Here's what happens, what we measure, and what you get.
Compliance tools tell you what your staff are experiencing. Engagement surveys track how they feel. Neither tells you why, what's coming, or what to do about it. SustainWork measures the symptoms, diagnoses the causes, scans what's ahead, and hands you a prioritised plan — so you fix the driver, not just the symptom.
You run the business. We run the diagnostic. Your team's total time investment is about three hours.
Your HR or WHS lead joins a short setup call. We capture your organisation structure, headcount and the controls you already have in place.
One confidential link, online, no downloads and no disruption. We handle reminders and tracking. The survey window runs about a week.
Within five business days of the survey closing: your Compliance Report, WSI Diagnostic, Horizon Scan and Prioritised Action Plan, all benchmarked and audit-ready.
A consultant walks your team through the findings and exactly where to start. You leave with named owners and deadlines. (Included with Professional and Enterprise.)
The Starter Compliance Report follows the same survey flow and lands in about two weeks, self-serve, without the debrief.
The Workplace Sustainability Index is a validated diagnostic that measures the conditions driving performance and wellbeing — benchmarked against organisations like yours. It comes down to six things:
The foundations of a psychologically safe workplace — manageable workload, role clarity, and freedom from bullying, harassment and unreasonable demands.
Whether your managers have the skills, support and capacity to lead people well — not just manage tasks and hit targets.
How the work itself is designed — rosters, job design, processes and systems that help your people do good work rather than getting in their way.
Belonging, recognition and the everyday relationships that keep people engaged and willing to stay.
Learning, progression and the sense that both your people and your organisation are moving somewhere worth going.
Whether people believe the organisation is fair, transparent and will act on what it hears. Trust is what turns a good plan into real change.
Screens the 17 psychosocial hazards by severity, frequency and exposure, with a risk matrix and group comparisons across sites, facilities and departments. Mapped to the WHS Act 2011, the Managing Psychosocial Hazards Code of Practice, ISO 45003, Respect@Work, Positive Duty and Right to Disconnect. It's the evidence base for your Psychosocial Risk Register, and supports officers' due diligence under s.27 of the WHS Act.
The full Workplace Sustainability Index across the six elements that drive performance, sector-benchmarked, with department-level breakdowns and the voice of your people. This is the report that tells you why a hazard exists — a workload problem that's really a staffing-design problem, a burnout problem that's really a leadership-capability gap.
A step-by-step plan sequenced across 0–3, 3–6 and 6–12 months, with the cost of inaction modelled, owners named and deadlines set. Each action is tagged as a compliance obligation or an operational fix — and because the drivers are connected, addressing one often reduces several hazards at once.
Our proprietary scan of your operating context — competitors, demand, regulation, AI and funding — so your plan is built for what's ahead, not just what has already happened.
Delivered through SustainWork's interactive online dashboard, plus a downloadable PowerPoint and PDF you can take to your board, your regulator or your insurer.
The assessment, scan and reports are the first turn of the wheel: Measure, Scan and Plan. From there you Embed the changes with discussion guides and training, then Sustain — re-running the Index to see what's shifted and keep performance on track. A one-off survey tells you where you stood; the loop is what makes high performance last.
A compliance report tells you that you have a problem. An engagement survey tells you people feel it. SustainWork tells you why it's happening and what to do about it.
| Compliance Report | Engagement survey | SustainWork | |
|---|---|---|---|
| Screens psychosocial hazards | Yes | No | Yes — evidence-grade hazard profile |
| Maps to WHS regulations | Yes | No | Yes — every major framework |
| Diagnoses the root cause | No | No | Yes — culture, leadership, structures |
| Gives you a plan to act on | No | Generic only | Yes — owners and deadlines |
| Benchmarks against your sector | No | No | Yes — sector-specific |
| Stops the same problem recurring | No | No | Yes — re-measured, so it shifts |
SustainWork is a diagnostic and planning tool, not a clinical assessment. It complements worker consultation and, where needed, engagement with occupational-health professionals.
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